Terms and conditions.
Work order.
No work order will be accepted without a prior estimate..
No service rates will be provided over the phone..
No order will be recorded without the conditions written on the quote provided: payment commitment and deposit.
No order will be delivered without crediting the deposit to our account..
Quotation.
Air conditioning work, installation, make an appointment with us by clicking on the contact section, but you can also do it by clicking on one of the WhatsApp logos on our site or by telephone.
However, it is preferable to make an appointment with us by a written WhatsApp message and not by voice.
Attention, our quotes are payable outside Jerusalem at the flat rate of 200.oo shekels deductible from your order.
Cleaning of air conditioners, the estimate is free if you send us the photos of your air conditioners by WhatsApp. Click on one of the WhatAspp logo on the site to be directly connected.
Don't forget to let us know your location.
Central air conditioning, exclusively by appointment with the same conditions as for air conditioning work.
Maintenance contract.
A service or maintenance contract is available for your air conditioners, including those that we have not installed
Our upkeep or maintenance contracts are for a minimum of 3 years and have tacit renewal.
No contract can be canceled, only the renewal of the contract can be canceled by registered mail or by email.
The maintenance contract includes cleaning of the filters every month with an annual deep cleaning.
The options :
- Only deep cleaning once or twice a year.
- Technical inspection of additional parts.
- Fluid pressure.
Invoice and invoicing.
All presentations of invoices are to be paid immediately upon receipt, there are no payment deadlines even for administrations or companies.
An unpaid invoice will be increased by 10% per week of delay.
Invoicing of services, the paid invoice is sent to you by email or WhatsApp as soon as the bank account is collected.
Only cash payments will receive their invoice paid within 24 hours..
Payment.
- Cash.
- Check.
- bank card.
- Credit card.
- Bit app.
Consult us before making the payment. - Pay Box directly on our following phone number: 058 770 2404.
- Bank transfer, exclusively for down payment of order or order of goods.
Additional charges.
Attention ! Additional costs may be added to your quote in the event that you do not have parking
reserved at our disposal for the intervention.
You will be added parking fees at the Pango rate or private parking near you.
Travel costs are included in our quotes, unless it is indicated to provide for travel costs.
Administrations and institutions.
The terms and conditions are the same as for individuals, all late payment is penalized by surcharges.
Export sales.
All our products are available for export, whatever the country.
quotes are F.O.B, delivery to the boarding dock included.
It is preferable to call on your carrier for the transport costs of your orders.
Payment of orders by credit card or international bank transfer.
The payment is exclusively in Shekel or in €uro if it is specified on the estimate.
Our products benefit from EUR1 certificates for customers in the Euro zone.
Guarantee.
Our service is guaranteed for 15 days for the cleaning of air conditioners.
6 months on installations.
Our air conditioners are guaranteed parts and labor, the duration is 1 year by default.
If the supplier or the manufacturer offers a guarantee of more than one year, this is passed on to you.
The warranty for your product is listed on the quote or invoice.